• The Netflix documentary "Seeing Allred" gives viewers a look inside the life and career of attorney Gloria Allred.
• Filmmakers Roberta Grossman, Sophie Sartain, and executive producer Marta Kauffman told Business Insider how they worked in the #MeToo movement just before they had to hand the movie in.

Women’s rights attorney Gloria Allred has spent a good chunk of her four-decade career getting in front of the camera. Her fight for women’s equality has often seen her in the spotlight, holding press conferences with her female clients who, over the years, have alleged sexual assault by some of the biggest names in entertainment, politics, sports, and business.

But when filmmakers Roberta Grossman and Sophie Sartain approached Allred about making a documentary about her life and career, the media-savvy attorney wasn’t very interested.

“We were persistent,” Sartain told Business Insider at the Sundance Film Festival, where the movie had its world premiere (it's now available on Netflix), on how they pulled it off. “After about three years she agreed.”

During that time, Grossman and Sartain began to build a friendship with Allred’s law partners, who relayed to her that the filmmakers were sincere about doing a legacy piece on her. Grossman and Sartain had also brought on veteran TV producer Marta Kauffman (co-creator of “Friends”) to executive produce.

Kauffman’s involvement helped land Netflix. The streaming giant agreed to take on the movie after seeing some of the footage the filmmakers had shot in 2014, the most striking of which shows Allred holding press conferences with women alleging Bill Cosby sexually assaulted them after spiking their drinks. This news would become a huge media story around the world.

Along with looking at Allred’s life, “Seeing Allred” also highlights the landmark moments leading up to the current #MeToo and Time’s Up movements. Before the bombshell stories emerged about Harvey Weinstein, Allred was representing women willing to go on the record and allege they had been sexually abused by Cosby — and soon after, then-presidential candidate Donald Trump.

The movie also looks back on Allred's history as a dogged advocate. In the 1970s, Allred, who had begun practicing law, was suddenly on talk shows and rallies being a vocal leader on women's issues like sexual harassment in the workplace and the wage gap. Women had someone they could turn to at a time when few lawyers would take on these issues.

The emergence of #MeToo

The challenge for the filmmakers came when the Weinstein allegations surfaced and the #MeToo movement went viral. Or when, as Kauffman put it, “The world changed.”

“We thought the film was done,” Grossman said.

“I had a day of panic,” Sartain said, in response to a question of how the filmmakers approached the idea of including the #MeToo movement in the movie.

“We knew we had to get this moment in as we felt [Allred] in part is responsible for it,” Grossman said. “It just reframed everything.”

But with a deadline looming and knowing that Allred's constant work meant the film would have to end while she was still in the middle of cases — Allred represents numerous women who have come forward saying Weinstein assaulted them — they couldn’t delve too heavily into #MeToo.

Then there’s the fact that Allred’s daughter, attorney Lisa Bloom, was an advisor to Weinstein when the story in The New York Times came out (Bloom resigned soon after the story ran), something that is touched on very briefly in the movie.

“That was all happening right as we were finishing, we didn’t want it to hijack the film,” Grossman said of Bloom's involvement with Weinstein.

The filmmakers ended up using the post-Weinstein allegations as a way to close out the movie, with Allred simply saying in a voiceover, "The fight has just begun."

What the movie does drive home is the shift in how Allred is portrayed now in the media. The lawyer, once the butt of jokes by late-night hosts and even portrayed on an episode of “South Park,” is now being championed for her work.

“Gloria Allred is a metaphor for the entire movement,” Kauffman said of #MeToo and Time’s Up. “People look at her as strident, a loud mouth, you can list the adjectives, but people said the same thing about feminists. I think in the film, by deepening her it deepens the movement, and it lets you see beyond what most people think is a brashness. Also, if she was a man fighting for something she'd be portrayed as an incredible leader.”

SEE ALSO: "The Tale" is an explosive look at its director's experience with sexual abuse that has Sundance audiences buzzing

Join the conversation about this story »

NOW WATCH: Watch SpaceX launch a Tesla Roadster to Mars on the Falcon Heavy rocket — and why it matters

• In light of the recent #MeToo controversy between Uma Thurman and Quentin Tarantino, interview footage of Fergie saying that the director bit her on the set of "Planet Terror" resurfaced.
• The interview was featured as part of the movie's DVD bonus features.
• Fergie told "Entertainment Tonight" that the comments were being taken out of context now.  

Fergie is clarifying statements from a resurfaced interview during which she claims director Quentin Tarantino bit her and left a mark while shooting "Planet Terror." 

The 42-year-old singer told "Entertainment Tonight" that the old interview was being taken out of context.

"First off, I stand with victims everywhere no matter what genre, race, gender, age. I stand with victims period, and I don't want to take away from anyone's story," she said. "That just wasn't my story."

The behind-the-scenes footage from the 2007 movie was included as part of the DVD's bonus features. According to Jezebel, Fergie told a story about how Tarantino, who was playing a zombie in the Robert Rodriguez film, bit her.

"As I was filming the scene where the zombies attack me, Quentin really got into it. I think he had a lot of fun with that," she said. 

In another interview featured on the DVD, she described how he started biting her and showed the mark on her arm. But she later dismissed it and added that "by the end of this shoot, I will bite him back." 

This old interview resurfaced after Uma Thurman opened up about injuries she sustained while on the set of Tarantino's "Kill Bill." The actress was hurt after getting in a car crash during filming. In an interview the actress did with Maureen Dowd from the New York Times published earlier this week, she also described how Tarantino choked her with a chain and spit in her face while shooting scenes.

But Fergie told "ET" that the biting was really just "banter." 

"We were just kind of having banter. We were having a little bit of fun," Fergie told "ET.""But make no mistake, I don't want to take away from anyone's story, and I stand with every victim and everyone's story everywhere."

Representatives for Tarantino didn't immediately respond to INSIDER's request for comment.

Read our full breakdown of Thurman's allegations and her relationship with Tarantino here. 

Sign up here to get INSIDER's favorite stories straight to your inbox.

Join the conversation about this story »

NOW WATCH: JIM ROSS: Here's who will take over WWE after Vince McMahon

• George Lucas visited the set of "Solo: A Star Wars Story," but he did more than just say hi.
• The creator of the "Star Wars" saga came up with a suggestion for a shot and director Ron Howard had the actors act it out.
• Lucasfilm head Kathleen Kennedy said Lucas' suggestion will "probably get a laugh."

It has become a treasured tradition — like the president throwing out the first pitch at a World Series game — when the creator of "Star Wars," filmmaker George Lucas, visits the set of a movie in the saga he sold to Disney in 2012.

He doesn't do it often.

The last time was during the making of "Rogue One." But it's a way of Lucas showing his approval of what Disney is doing, and laying out some Godfather-like advice to the filmmaker of that project. 

But it was a little different when Lucas came to the set of "Solo: A Star Wars Story." 

And it wasn't just because Ron Howard had taken over the project — following the firing of its original directors Phil Lord and Christopher Miller ("The Lego Movie") — who Lucas has known since the 1970s when he directed Howard in "American Graffiti." It turns out Lucas wasn't shy about giving some directing suggestions on set.

According to a profile of Howard in Entertainment Weekly, Lucas showed up on set and "didn’t offer a lot of advice except, ‘You’ll get this,’” Howard said. 

Usually that's when Lucas would head out and everyone would get back to business. However, Lucas didn't leave.

“He had intended to just kind of stop by and say hi, and he stayed five hours,” Kathleen Kennedy, the head of Lucasfilm, told EW. “There’s even one little moment in a scene that — I can’t tell you what, sorry — but in the scene on the Millennium Falcon where George said, ‘Why doesn’t Han just do this.’”

Without giving anything away, Kennedy said that Lucas' suggestion is a "funny little bit that will probably get a laugh."

"Ron happened to be by the monitor and not inside the Falcon and he goes, ‘Oh that’s a great idea,’ and ran in and said, ‘George wants us to do this,’" Kennedy said. "So that was pretty cool. I think George felt pretty great about that. He could revisit these characters, and I think he felt so comfortable, obviously with Ron being there, that it was just fun for him."

"Solo" opens in theaters May 25.

SEE ALSO: The worst TV show of every year since 2000, according to critics

Join the conversation about this story »

NOW WATCH: Why you shouldn't panic when markets tumble

• MoviePass confirmed to Business Insider that a "small percentage" of accounts were terminated due to users violating its terms of service.
• People have taken to Twitter to object in very vocal terms.

On Friday, MoviePass terminated the accounts of what it described as a "small percentage" of users who violated its terms of service, the company confirmed to Business Insider. 

This was a shock to many users, who took to social media to object to being taken off the service. Many of them said they were confused as to why their accounts were deleted. 

Business Insider obtained an email that was sent out to members who MoviePass said violated its terms of service by purchasing part of a "premium ticket" on their card. However, multiple people who received the email denied they had ever done that.

Here's the email:

"Your account has been cancelled effective immediately for violating the terms of service by using your MoviePass card to purchase part of a premium ticket. You cannot sign back up for MoviePass."

Customers who then inquired via MoviePass' customer support account on Twitter were sent this via Direct Message:

"Thank you for sharing your concerns with us. Your account was cancelled due to Terms and Conditions violation. You should have received an email notifying you on this on February 09, 2018 with a description of the action that was in violation. Please remember to check your Spam or Junk folders for this email. Some email filters may prevent it from being delivered directly to your inbox. Terms and Conditions violations cannot be disputed nor can your account be reactivated. We appreciate your understanding."

Many took to Twitter to voice their frustration and confusion as to why they lost their accounts:

A MoviePass spokesperson sent the following statement to Business Insider regarding the canceling of accounts:

"A small percentage of MoviePass users have been removed from the system, due to violating the terms of service. We diligently review card transactions to prevent fraudulent activity and take our Terms of Service agreement very seriously. If individuals abuse the service, we must take action so that our model continues to be sustainable for everyone. If customers feel there has been a mistake, they can feel free to reach out to MoviePass customer service via the phone number on the back of their card."

SEE ALSO: George Lucas directed a shot for "Solo" when he visited the set

Join the conversation about this story »

NOW WATCH: Here's what might happen if North Korea launched a nuclear weapon

Movies and TV shows provide a considerable amount of couples that fans become obsessed with, but they also leave viewers devastated when a favorite couple breaks up. After becoming emotionally invested in the fictional love lives of characters, it's heartbreaking to see the couples that you were rooting for decide to part ways. 

Here are some of the most devastating TV and movie relationships.

Ross and Rachel —"Friends"

Ross and Rachel's relationship can best be described as a roller coaster, because it had constant highs and lows. Over the course of 10 seasons, the couple dated other people, broke up, and rekindled their relationship. Their relationship took a hit on season three, when Ross started getting jealous of Rachel spending more time at work with her co-worker, Mark, than with him. Thinking they were on a break and Ross was so upset, he slept with a woman who worked at a nearby copy store, Chloe. 

The next morning, Ross got a message from Rachel where she professed her love for him and they seemingly fixed the rough patch from the previous day. However, Rachel didn't know that Ross slept with someone else, and when she did find out from Gunther, it was one of the saddest moments in the show. 

Ross begged Rachel to stay with him, but she couldn't get past what he did.

"It doesn't matter what you say or what you do, Ross. It's just changed everything forever," Rachel said. 

They did eventually end up together — because as Phoebe said, they're each other's lobsters— but that scene scarred Ross and Rachel fans forever. 

Olivia and Fitz — "Scandal"

One of the biggest storylines on "Scandal" involves Olivia's relationship with Fitz. Fans care deeply about their romance, so when they broke up, people demanded a proper reason — and they got one. 

When the cast and creator attended a panel discussion, Shonda Rhimes was asked about why she decided to break up Fitz and Olivia. 

"Olivia is on a journey," Rhimes explained. "She has been on a journey since we started. It's interesting to me that it's a romance, that her primary story is a romance — that's what you've seen. But to me, her primary story has been discovering herself."

She added: "I'm happy that you have fallen in love with Fitz because that's the journey that Olivia went on. She got the fantasy and then discovered the fantasy wasn't real. That doesn't mean she doesn't love Fitz, but it means Olivia does not know who she is yet."

Even though the breakup was hard for fans to deal with, this seems like a great explanation as to why "Olitz" had to end. 

Stefan and Elena — "The Vampire Diaries"

Fans of "The Vampire Diaries" are all too familiar with the love triangle that played out over the course of several seasons. In the heated debate over who Elena should end up with, viewers took sides, choosing to be on "team Damon" or "team Stefan." 

On season one, Elena and Stefan started dating and it was a sweet relationship that you couldn't help but root for. Stefan was a gentleman who swept Elena off her feet, while Damon was the bad boy who caused unnecessary drama. Even though "Stelena" stuck together when things got complicated, Elena decided to break up with Stefan because she thought she was becoming too focused on their relationship and neglecting others. 

When she told him "it's over" and they both started crying, all the "Stelena" shippers of the world also cried. 

• Uma Thurman told The New York Times she was injured on the set of "Kill Bill" after director Quentin Tarantino allegedly made her do a car stunt.
• The actress provided video to the Times of her crashing into a tree, which led to her injuring her knees and suffering a concussion, she said.
• Producer Rebecca Green told Business Insider the accident would never have happened if the movie's producer had stepped up and stopped Thurman from driving the car.

On Saturday, The New York Times published a piece in which Uma Thurman alleged that Harvey Weinstein sexually assaulted her, adding her voice to the #MeToo movement.

But Thurman didn't just call out Weinstein. In a shocking twist, she also spoke out against the director she'll be forever linked to: Quentin Tarantino.

Halfway through the Times story, the narrative shifts from Weinstein to Tarantino, and how the director — who made Thurman a star in his movie, "Pulp Fiction"— allegedly forced her, on the set of "Kill Bill," to do a scene she wanted a stunt driver to do instead. It led to the actress being injured.

Business Insider spoke to producers in the industry who said what Thurman suffered could (and should) have been stopped.

Thurman thought Tarantino 'tried to kill me'

In a shot that appears towards the end of "Kill Bill," The Bride (Thurman) speeds down a dirt road on her way to kill Bill (David Carradine). The shot is taken from the back of the car, so you see the back of The Bride's head driving the convertible.

According to the Times story, Thurman insisted that a stunt driver do the shot, as she didn't feel comfortable driving.

“Quentin came in my trailer and didn’t like to hear 'no,' like any director,” Thurman said in the story. “He was furious because I’d cost them a lot of time. But I was scared. He said: ‘I promise you the car is fine. It’s a straight piece of road ... Hit 40 miles per hour or your hair won’t blow the right way and I’ll make you do it again.’ But that was a deathbox that I was in. The seat wasn’t screwed down properly. It was a sand road and it was not a straight road.” 

Thurman provided the Times with video from the set of her driving the car. It shows her losing control of the car at one point and crashing into a tree. Her body is thrown violently and she sits there in a daze until the crew, including Tarantino, show up moments later. After getting out of the car and standing on her own, she is carried by a man off camera as she holds her head.

“The steering wheel was at my belly and my legs were jammed under me,” Thurman told the Times. “I felt this searing pain and thought, ‘Oh my God, I’m never going to walk again,’” she said. “When I came back from the hospital in a neck brace with my knees damaged and a large massive egg on my head and a concussion, I wanted to see the car and I was very upset. Quentin and I had an enormous fight, and I accused him of trying to kill me. And he was very angry at that, I guess understandably, because he didn’t feel he had tried to kill me.” 

The accident could have been avoided if the producer stepped up

According to numerous producers Business Insider spoke to after the Times ran the Thurman story, this incident could have been avoided, and directors often have to be convinced to rethink their vision for the sake of the health and wellbeing of the cast and crew.

When a director is blinded by his or her vision, it's the responsibility of the producer, in this case Lawrence Bender (who has produced all of Tarantino's films), the first assistant director (on this movie it was William Paul Clark), or the stunt coordinator (Keith Adams), to make sure what goes forward is done in a safe manner.  

“At some point it became acceptable for directors to push the safety boundaries on set in order to achieve their vision and I believe it's the producer’s responsibility to intervene when this happens to ensure the safety of all involved,” producer Rebecca Green ("It Follows,""I'll See You in My Dreams") told Business Insider.

“Of course telling your director they can’t have what they want often results in he or she being pissed off at you, but if you can’t tolerate an angry director for the sake of your crew’s safety, then you shouldn’t be producing. What’s more frustrating is that unlike most of us, Tarantino had a budget that afforded him stunt doubles, so there was no reason to pressure Uma into driving the car herself. And what’s even more ridiculous is that the shot was of the back of her head so did she really need to drive the car herself?”

According to entertainment lawyer Domenic Romano, founder and managing attorney of Romano Law, the statute of limitations has likely expired on Thurman taking any action against Tarantino, Bender, or Miramax for the injuries she sustained on set. However, this shocking revelation may hurt Tarantino's reputation in Hollywood.

"This might make people think twice about working with him," Romano told Business Insider.

Though directors have always been seen as the dictators on set, whose word is law, Thurman's revelation has shown that sometimes someone has to step in to be the voice of reason, and not be afraid of upsetting the almighty director.

"The question to ask is, where was Lawrence Bender?" Green said. "On my sets, the assistant director knows that the camera can’t roll on a stunt unless a producer is on set, and had I known Uma was not comfortable doing the stunt herself, I would have stepped in and said 'no means no,' and the stunt double would have been used. Either Lawrence Bender wasn’t there, he didn't care how Uma felt, or he was too worried about pissing off Tarantino.”

On Monday, Thurman posted a portion of the footage she gave the Times on Instagram and included in the caption that "Quentin Tarantino was deeply regretful and remains remorseful about this sorry event, and gave me the footage years later so I could expose it and let it see the light of day."

However, she did blame some, including Bender. 

"The cover up after the fact is unforgivable," Thurman wrote in her post. "For this I hold Lawrence Bender, ["Kill Bill" executive producer] E. Bennett Walsh, and the notorious Harvey Weinstein solely responsible."

Business Insider contacted Tarantino, Bender, Clark, Adams, and Walsh for comment but did not receive a response.

See a portion of the footage Thurman posted on Instagram on Monday:

SEE ALSO: Danny McBride told us how he got involved in that fake "Crocodile Dundee" movie, which was actually a $27 million ad campaign for Australian tourism

Join the conversation about this story »

NOW WATCH: What 'Dilly Dilly' means — and how Bud Light came up with its viral campaign

• "Fifty Shades Freed" is the last movie in the trilogy adapting the popular E.L. James books.
• It won the weekend box office with an estimated $38.8 million.
• The franchise has already taken in $1 billion at the global box office for Universal.

With the release of "Fifty Shades Freed," the third movie in Universal's "Fifty Shades" trilogy, based on the popular erotic E.L. James books, we have now hit the end of the franchise. Despite not being a favorite of critics, it gave a boost for the February box office the last few years, which often has few moneymakers.

"Fifty Shades Freed," which continues the relationship evolution of Anastasia Steele (Dakota Johnson) and Christian Grey (Jamie Dornan), took in an estimated $38.8 million over the weekend, according to Variety.

Though that's the lowest opening of the three movies — for a trilogy that was slaughtered by the critics ("Freed" got an 11% rating, "Darker" got 10%, and "Grey" got 25%) and was mostly attended by the books' loyal fans — Universal can't be too disappointed overall.

The three movies have a worldwide total of $1 billion, and if "Freed" is like the other two releases, it will easily gross over $100 million domestically by the end of its theatrical run.

Now, that's not "Fast & Furious" franchise money for Universal, but for a franchise that was a staple in the studios' February release plans for the last few years with very little critical (or word-of-mouth) support and constant complaints that the leads had zero chemistry, it's impressive what the franchise pulled off financially.

Coming in second place was Sony's "Peter Rabbit," with James Corden voicing the iconic character, earning $25 million.

In third was Clint Eastwood's look at the three Americans who prevented a terrorist act on a train traveling through France (and using the actual heroes in the roles), "The 15:17 to Paris" from Warner Bros., which took in $12.6 million.

SEE ALSO: MoviePass terminated a 'small percentage' of its users for violating its terms of service — and people are freaking out

Join the conversation about this story »

NOW WATCH: What 'Dilly Dilly' means — and how Bud Light came up with its viral campaign

• Bill Hader helped bring to life the voice of "Star Wars" favorite BB-8.
• "The Force Awakens" director J.J. Abrams had Hader speak in a talk box while he used an effects app to come up with the voice BB-8 uses. 
• Hader did not do any BB-8 voice work on "The Last Jedi," and he doesn't know if he's getting residuals for the work he did on "The Force Awakens."

Bill Hader is known for his characters while doing eight seasons of "Saturday Night Live," playing the lovable leading man in "Trainwreck," and his voice work on everything from "South Park" to "Inside Out." 

But he also helped bring to life one of the most memorable characters of the current "Star Wars" trilogy: BB-8. 

It's a highlight in his filmography Hader is shy to discuss because, he said, "Anybody could do what I did."

While making "The Force Awakens," director J.J. Abrams called on Hader to voice the droid (previously, Abrams had actor Ben Schwartz come in to do an English-language dub of the droid).

"That is J.J. Abrams being a really nice guy," Hader told Business Insider while promoting his upcoming series on HBO, "Barry" (airing March 25). "That's him saying, 'I know you like "Star Wars," do you want to come and do this?'"

Hader said he tried to come up with a voice for BB-8, but it wasn't working. He left and felt he blew his chance at being a part of the saga. Then the actor said Abrams called him back again, "I mean, there were billboards already out for the movie," said Hader in describing how close it was to the movie opening when he got the second call.

This time, Hader spoke into a talk box while Abrams messed with an effects app on his iPhone and out of that came the basis for the BB-8 voice and it put Hader into "Star Wars" lore.

"I mean, I'm signing BB-8 pictures now," Hader said.

But is he getting residual checks from it? 

Hader said that he did not take part in any of the work that went into BB-8 for "The Last Jedi," but he does have a credit on "The Force Awakens." Actors receive yearly payments when movies begin getting sold on Blu-ray, DVD, streaming, or begin to air on TV (actors in television series get residuals when the shows are sold to syndication).

Will Hader get that sweet Disney money for years to come?

"That's a good question, I should ask my business manager," Hader said with a laugh. "You're finding out how bad I am at this. If my dad reads this he would lose his sh--. 'You gotta know how much f---ing money you have, you moron!'"

Processing it all for a moment, all Hader could answer was, "I mean, I would hope so." 

SEE ALSO: The 100 best movies on Amazon Prime right now

Join the conversation about this story »

NOW WATCH: JIM ROSS: Here's who will take over WWE after Vince McMahon

• "Peter Rabbit" features a scene in which a human character suffers an allergic reaction.
• It's brought on purposefully as a way to harm the character.
• The movie is facing backlash from parents angry with the scene.
• The film's producers have apologized in a statement. 

Family movie "Peter Rabbit" has come under fire from parents upset with the film's portrayal of a food allergy. Sony Pictures has apologized for the scene.

"Food allergies are a serious issue. Our film should not have made light of Peter Rabbit's archnemesis, Mr. McGregor, being allergic to blackberries, even in a cartoonish, slapstick way," a statement from the company said, according to the New York Times. "We sincerely regret not being more aware and sensitive to this issue, and we truly apologize."

The film features Domhnall Gleeson as Thomas McGregor, a man who tries to rid Peter Rabbit and other creatures from his garden. Peter and his friends respond to his attempts with various hijinks. One of their attempts includes a scene where the animals throw various fruits and vegetables at him. McGregor is allergic to blackberries, and the animals use a slingshot to shoot one into his mouth. 

McGregor collapses to the ground as he struggles to inject himself with an EpiPen. 

Some people turned to social media to promote a boycott of the film.

But others thought the reactions were overblown. 

Kenneth Mendez, the president and CEO of Asthma and Allergy Foundation of America, wrote an open letter to the film's producers about the severity of food allergies and the dangers of making light of the serious issue. 

"The very real fear and anxiety that people experience during an allergic reaction (often referred to as an impending sense of doom) is a serious matter," the letter read. "Making light of this condition hurts our members because it encourages the public not to take the risk of allergic reactions seriously, and this cavalier attitude may make them act in ways that could put an allergic person in danger."

The letter concluded: "We would like to work together to promote positive attitudes and safe environments for those with disabilities such as food allergies. We encourage you to examine your portrayal of bullying in your films geared toward a young audience. We strongly urge you to refrain from the type of programming that mocks food allergies in the future." 

Join the conversation about this story »

NOW WATCH: Why most scientists don't care about these incredible UFO videos

• Movie theater subscription service MoviePass terminated a "small percentage" of its customers, claiming violations of its terms of service.
• Numerous users were told by customer service representatives that they did not violate the MoviePass terms and conditions, and are now going through an agonizing process to get their cards reactivated.

 
On Friday, the movie theater subscription service MoviePass shocked many of its customers when it sent out an email to a "small percentage" of them stating they had violated the company's terms of service and their accounts had been terminated.

This led to a wave of frustration and confusion, with users taking to social media to ask what they had done wrong. Though the MoviePass email said they purchased part of a premium ticket with the app, many felt they did not do so — or did it unwittingly — and didn't deserve to be taken off the service. 

Numerous customers who received the email and contacted customer service to plead their case have since contacted Business Insider about their ordeal.

One customer, who asked not to be named in this story, learned that the ticket flagged by MoviePass was incorrectly processed by the app. MoviePass' records showed the ticket was more expensive than what the MoviePass app allows at that theater, but the customer had a picture of the ticket stub and sent it to the customer service rep, proving the person did not violate the app's terms of service. 

After spending the weekend speaking to numerous customers service agents, this person is still nowhere closer to getting their card reactivated. All they were told is that their case has been expedited to the proper team that reviews account reactivation.

Another customer told Business Insider their account was deactivated because the person did the dreaded split transaction (such as, ordering two tickets and paying one with the app and the other without).

The person said the MoviePass customer service rep even admitted to the person it was an honest mistake, but because it was done multiple times on the account the rep said they could not do anything and their account would stay deactivated.

The kicker here: It does not state in the MoviePass terms of service that split transactions are a violation.

In a statement on Friday, MoviePass stated: "A small percentage of MoviePass users have been removed from the system, due to violating the terms of service. We diligently review card transactions to prevent fraudulent activity and take our Terms of Service agreement very seriously. If individuals abuse the service, we must take action so that our model continues to be sustainable for everyone. If customers feel there has been a mistake, they can feel free to reach out to MoviePass customer service via the phone number on the back of their card." 

However, customers believe MoviePass should have been more specific about the violations. Though the original email said their accounts were being terminated because they purchased a premium ticket, in many cases the reason for the deactivation was due to another reason, leading to the confusion and frustration.

MoviePass sent the following statement to Business Insider on Monday:

"When MoviePass members call into customer service, we review their account on a case-by-case basis and if a mistake has been made, it is rectified. Our number one priority remains preventing fraudulent activity so that our model continues to be sustainable for the overall MoviePass community."

SEE ALSO: Bill Hader had no clue if he's getting residuals for voicing BB-8 in "The Force Awakens"

Join the conversation about this story »

NOW WATCH: 5 common 'facts' about Earth that everyone gets wrong

• The budget for Martin Scorsese's upcoming Netflix mob film "The Irishman" is reportedly in the range of $140 million and growing, according to Deadline.
• The production costs have reportedly ballooned over the film's use of special effects to de-age Robert De Niro in the titular role of mob hitman Frank "The Irishman" Sheeran.
• If its budget continues to grow, "The Irishman" could surpass 2011's "Hugo" as the most expensive film Scorsese has made. 

Martin Scorsese appears to be taking full advantage of Netflix's resources for his upcoming mob film, "The Irishman."

Sources told Deadline the film's production budget is in the range of $140 million and growing, as the movie wraps principal photography and moves on to post-production.

As IndieWire notes, part of the reason the film's budget has ballooned past its original $100 million target is that Scorsese is utilizing special effects to de-age Robert De Niro in his decades-spanning role as the mob hitman Frank "The Irishman" Sheeran.  

"The Irishman" is based on the 2003 true-crime book "I Heard You Paint Houses" by Charles Brandt, in which Sheeran allegedly confessed to being involved in more than 25 hits for the mob, and to allegedly being involved in the death of mob boss Jimmy Hoffa.

Netflix stepped in to finance the film in February 2017 after Paramount Pictures reportedly withdrew from producing the movie over its anticipated special effects costs, according to Variety.

Deadline's sources said Netflix has paid Scorsese "around $10M and up to $15M+" for his work on the film, which could also become the most expensive movie of the director's career if its budget continues to grow.

Scorsese's most expensive film thus far has been 2011's "Hugo," which had an estimated budget of over $150 million and also heavily utilized special effects.

Netflix declined to comment to Deadline over the reported budget.

"The Irishman" is expected to premiere on Netflix in 2019.

SEE ALSO: All 49 of Netflix's notable original movies, ranked from worst to best

Join the conversation about this story »

NOW WATCH: Why most scientists don't care about these incredible UFO videos

• The third "Fifty Shades of Grey" movie is in theaters.
• It's called "Fifty Shades Freed" and follows the ongoing relationship between recent college grad Anastasia Steele and billionaire Christian Grey.
• The film contains a lot of sex scenes.
• In an interview with MarieClaire.com, Dakota Johnson said she needed to wear thongs that were superglued to her body so they didn't fall off.

"Fifty Shades Freed" includes a lot of sex scenes — including a rather ridiculous one involving ice cream— but the making of them sounds like they were anything but sexy.

Any time you saw Anastasia Steele and her husband Christian Grey getting hot and heavy, there was glue and bags between them.

"I had these sort of strapless thongs that had glue on them. It's not glue, but it's sticky," Dakota Johnson told MarieClaire.com of filming scenes with co-star Jamie Dornan. "They're, like, basically if it were a nipple pastie, but underwear."

It sounds a bit painful to have glue on you, but Johnson assured it wasn't. The thongs needed to be glued on in order to make sure the actress was covered.

"It would also come off because the adhesive would wear out, so then they would superglue it to my body so that it wouldn't fall off," she added. "And I would wear two of them. It's not painful, I mean, it's barely anything. But I guess you have some sense of being covered. It's f--king bizarre."

It wasn't just Johnson who had to wear something embarrassing while filming those scenes.

During a recent appearance on ABC's "Jimmy Kimmel Live!," Dornan said he had to cover his junk with a bag while filming.

"There was a selection of them for me and I picked one," said Dornan. "I sort of picked one that I liked the look of, or whatever, the shape of."

"And then I picked it up and in the seam it said ‘Inmate No. 3," Dornan continued. "It was like sewed into it and I was like, '[bleep], this has been used before?' And then when you picture the guy playing 'Inmate No. 3' in a movie in your head, it's not sexy."

Dornan said that was the bag he wound up using on set. 

"Jamie's little pouch. It's super not glamorous—it's really unsexy," Johnson told MarieClaire.com.

You can follow along with our "Fifty Shades Freed" coverage here. 

Join the conversation about this story »

NOW WATCH: 5 common 'facts' about Earth that everyone gets wrong

• An allegation of domestic abuse against actor Michael Fassbender has resurfaced in a new report from The Daily Beast, which cites a 2010 court filing from Fassbender's ex-girlfriend, Sunawin Andrews.
• Andrews reportedly filed for a restraining order against Fassbender in March 2010 for allegedly dragging her alongside a car and, in a separate incident, breaking her nose. 

A nearly decade-old allegation of domestic abuse against actor Michael Fassbender has resurfaced in a report from The Daily Beast published on Monday.

Fassbender, who married actress Alicia Vikander in October, was accused in 2010 by his then-girlfriend Sunawin Andrews of dragging Andrews alongside a car and, in a separate incident, breaking her nose, according to a court petition which Andrews filed and The Daily Beast recently obtained. 

Andrews, then a 36-year-old aspiring model and actress, reportedly filed a restraining order against Fassbender in March 2010 for the alleged abuse committed in 2009. 

TMZ first reported in 2010 on Andrews' court filing and allegation of abuse, but as The Daily Beast notes, the allegation never gained much traction in the public or media's perception of Fassbender, known for his leading roles in films like "Steve Jobs" and the latest incarnation of the "X-Men" franchise. 

Fassbender has also never commented on the allegation publicly. The actor's representatives did not respond to a request for comment from Business Insider. 

In response to The Daily Beast article, Andrews referred the outlet to her statements filed in the court petition.

In the court filing, according to The Daily Beast, Andrews alleged that Fassbender became upset after one of her ex-boyfriends said hello to her while she was dining with the actor and two friends at a restaurant. Andrews said that Fassbender was "drinking and became angry," and that her friends followed them home, concerned.

"Michael was driving my car dangerously fast and screaming at me. I begged him to stop the car in fear of an accident or for my children who were home asleep," Andrews wrote in the filing. "As we got closer to my house I put my car in stop. Got out walked around the car to pull key from ignition. Michael drove of[f] dragging me along from the car."

In the court filing, Andrews said that she went to the hospital on November 29, 2009, 11 days after the alleged incident, to treat "a twisted left ankle, blown out left knee cap, and a bursted ovarian cyst."

A former friend of Andrews' who attended the same dinner told The Daily Beast that she "didn't witness anything [Fassbender] did to her" the night of the alleged car dragging.  

Andrews also alleged that, in a separate incident at a film festival in July 2009, Fassbender became violent and broke her nose the morning after a night of drinking.

"He was sleeping in urine," Andrew wrote in the court filing of Fassbender. "I woke him and he began to be violent and threw me over a chair, breaking my nose."

According to the records obtained by The Daily Beast, a judge granted Andrews a temporary restraining order that called for Fassbender to move out of the couple's home in Bel Air, which Andrews said was leased in her name.

SEE ALSO: A new lawsuit says Harvey Weinstein employed a female entourage of 'wing women' to help him meet young women, and teach his assistants how to smell and dress to his liking

Join the conversation about this story »

NOW WATCH: Why most scientists don't care about these incredible UFO videos

• Cyborg/Victor Stone is one of the founding members of the "Justice League."
• His character was introduced in Warner Bros.' "Batman v Superman" and will get his own movie in 2020.
• In an exclusive behind-the-scenes video shared with INSIDER, Cyborg actor Ray Fisher outlines how he trained to become the half man, half bot.
• "Physically, the training has been rigorous," says Fisher.
• The 30-year-old actor says says he was training about five days a week for about two hours a day. He estimates gaining about 20 pounds of muscle.
• "Justice League" is available now on digital HD and will be available on Blu-ray and DVD January 13.
• Watch the behind-the-scenes video below.

Join the conversation about this story »

NOW WATCH: A Georgetown professor explains how Martin Luther King Jr. 'has been severely whitewashed'

The foibles and trials of relationships have always made for compelling comedic cinema.

From the silent movies of Charlie Chaplin to Judd Apatow-produced films like "Knocked Up" and "The Big Sick," the romantic comedy genre has evolved with and adapted to each generation.

To find out which rom-coms have received the most critical acclaim, we turned to the reviews aggregator Rotten Tomatoes for its historical ranking of the genre.

The site ranked each film by a weighted adjustment of its average critic score to account for variation in the number of reviews each movie received.

Here are the 27 best romantic comedy movies of all time, according to critics:

SEE ALSO: All 49 of Netflix's notable original movies, ranked from worst to best

27. "Obvious Child" (2014)

Critic score: 90%

Adjusted score: 95.757%

Audience score: 72%

Summary:"A twenty-something comedienne's unplanned pregnancy forces her to confront the realities of independent womanhood for the first time."

26. "Moonstruck" (1987)

Critic score: 92%

Adjusted score:96.27%

Audience score: 81%

Summary:"Loretta Castorini, a bookkeeper from Brooklyn, New York, finds herself in a difficult situation when she falls for the brother of the man she has agreed to marry."

25. "High Fidelity" (2000)

Critic score: 91%

Adjusted score:96.812%

Audience score: 90%

Summary:"Rob, a record store owner and compulsive list maker, recounts his top five breakups, including the one in progress."

• GoCompare.com compiled a list of the most filmed locations in romantic movies, using data from IMDB.
• The data limited the movies to the last 20 years, and only included movies filmed on location.

With Valentine's Day (and unfortunately a new "Fifty Shades" movie) upon us, love is in the air. But there are some cities where it seems to be more prevalent than others, at least according to Hollywood movies.

Insurance site GoCompare.com crunched data to determine the most filmed locations for movie romances, based on IMDB data from over 340,000 movies. The company developed a platform that restricted the data to movies from the last 20 years, and included only movies filmed on location.

There are a few caveats with the data. While the IMDB data was fairly comprehensive for Hollywood movies, it often was missing information about Bollywood films, especially in terms of on-location filming. So Mumbai is probably undercounted (it comes it at No. 6).

That said, it's still interesting to see the cities moviemakers think are full of love.

Here are the top 7 places:

SEE ALSO: The 20 most romantic movies on Netflix you'll actually want to watch

7. Barcelona, Spain

As seen in: "Vicky Christina Barcelona" (2008), "The Spanish Apartment" (2003), "Biutiful" (2010)

Number of romantic movies filmed on location here: 15

6. Mumbai, India

As seen in:"Slumdog Millionaire" (2008), "Bride and Prejudice" (2004)

Number of romantic movies filmed on location here: 18

5. Brooklyn, New York

As seen in: "Enchanted" (2007)

Number of romantic movies filmed on location here: 19

Every movie gets tweaked in the post-production phase. After everything is filmed, there's still color correction, sound mixing, and visual tweaks to be done.

Computer-generated imagery, or CGI, has increasingly become a useful tool in that process. Sometimes it's for big things (making it look like a spaceship soars between planets in "Star Wars"), and sometimes it's small (removing an accidentally visible boom mic).

Often, CGI is used for bizarre — or pointless — purposes. In "Blade: Trinity," for example, Wesley Snipes refused to open his eyes during one scene, so eyes had to be added with CGI in post-production instead. And in the "Fifty Shades" series, CGI is used to fill out Dakota Johnson's pubic hair. And then we have Superman's famous upper lip in "Justice League," which had to be digitally reconstructed in some scenes because actor Henry Cavill couldn't shave his mustache.

Here are 18 bizarre times computer effects were used to alter things into movies.

Armie Hammer's genitals had to be erased in a scene from "Call Me by Your Name."

One of the great pleasures of "Call Me By Your Name" is the early-1980s fashion, including Armie Hammer's very short shorts.

Unfortunately, they caused some headaches for the crew, as Hammer's genitals "apparently popped out of them repeatedly during filming,"according to Vice.

"There was a few times where they had to go back and digitally remove my balls from the movie,"Hammer told Andy Cohen in a SiriusXM interview. "They were short shorts. What’re you gonna do?"

In the end, they were erased during post-production when they needed to be. It's all left to the imagination.

The city of San Francisco was digitally added to the background of a scene in "The Room."

One of the many, many puzzling things about "The Room"— considered by many to be the worst movie of all time — is a scene that takes place on the roof of Johnny's apartment, where director-star Tommy Wiseau presents his famous "I did not hit her" monologue.

The scene was shot with a green screen, with a cityscape of San Francisco digitally added as the background.

But the set itself was a close recreation of the actual rooftop of Wiseau's apartment building. Wiseau remade it all with a digitally fake background.

Kevin Spacey was quickly removed from "All the Money in the World" and replaced by Christopher Plummer, who received an Oscar nomination.

One of the most remarkable post-production editing jobs in recent history is the replacement of Kevin Spacey in "All the Money in the World." After Spacey was accused of sexual assault by multiple people in October, director Ridley Scott made the snap decision to replace him in his already-finished film with Christopher Plummer, who was his first choice for the role all along.

With some re-shoots, clever editing, and digital trickery, the film was wrapped up by the December release date. For less than two weeks' work, Plummer received a supporting actor Oscar nomination for his performance.

Romantic comedies have changed significantly over the years.

The days of formulaic stories starring Kate Hudson and Matthew McConaughey, with Judy Greer as the best friend, are gone.

And that's a good thing. The traditional rom-com got old, and cheapened the great ones like "Moonstruck,""Working Girl," and "Say Anything."

As our culture changes, so does the entertainment. Over the past decade, rom-coms have advanced their premises, the stories they tell, and the message they send. Judd Apatow's comedies, while vulgar, have a romantic element and an underlying message about life. The Oscar nominee "The Big Sick" (produced by Apatow) tells the story of a budding romance and a girlfriend in a coma but also captures what living in the US as an immigrant from Pakistan is like.

Romantic comedies have also made their way onto television, which has allowed the genre to take more time to tell its stories and develop characters.

Here are the seven best modern romantic comedies:

7. "The Lobster" (2015)

"The Lobster" is a dark take on the rom-com with sci-fi elements and social commentary. Those are a lot of things to pack into a rom-com. Colin Farrell and Rachel Weisz star as single people in a society where single people have an expiration date to find someone to be with. If they don't find anyone, they turn into an animal of their choice. With its dark, bitter take on mankind, "The Lobster" proves that rom-coms can be absurd, have sci-fi elements, and have a poignant message.

6. "Obvious Child" (2014)

"Obvious Child" follows a woman who gets pregnant from a one-night stand and chooses to get an abortion. The movie makes a typically sad story — usually saved for gut-wrenching, hard-to-watch dramas — into an adorable story about a budding romance. It makes the abortion a side story and not the main reason the movie exists. The film is filled with sweet and funny little moments that capture the awkwardness of a new romance. The movie also showed Jenny Slate, who had a brief stint on "SNL," to be a promising actress with some serious talent. 

5. "Silver Linings Playbook" (2012)

"Silver Linings Playbook" takes characters with mental illness seriously by portraying them as protagonists and not side characters there for cheap laughs or tears. The smart and fast dialogue showed that anyone could be a hero and that a story about broken people didn't have to be sad. The movie has dramatic elements, of course, but the performances and chemistry from Jennifer Lawrence, Bradley Cooper, Julie Weaver, and Robert De Niro turned a good screenplay into an excellent movie.

• With "Black Panther" hitting theaters this weekend, the film's stars, Chadwick Boseman and Danai Gurira, played a fun game with Vanity Fair called "fear box."
• During the game, Boseman and Gurira had to reach into a box and figure out what mystery object they were touching.
• The objects in the box ranged from live creatures like chameleons and chicks to inanimate objects like stuffed animals and grapes. 
• "I feel like I can't tell the difference between things that are alive and dead," Boseman said.
• Watch their hilarious reactions below. 

Sign up here to get INSIDER's favorite stories straight to your inbox.

Join the conversation about this story »

NOW WATCH: Why you should never pour grease down the drain

• Marvel finally gave Black Panther his own movie, and it was worth the wait.
• It's a movie that has lots of action but also a deep story about family, heritage, and community.
• Michael B. Jordan elevates the movie from good to great.

Like "Wonder Woman" last year, "Black Panther" is a project that fans have been waiting decades to see. And just like "Wonder Woman," it was worth the wait.

The latest superhero movie brought into the Marvel Cinematic Universe may be its most meaningful yet. "Black Panther" is perfectly timed to arrive at a moment when audiences want different stories told by (and focused on) people who rarely get the spotlight.

The director Ryan Coogler — who showed with "Creed" that he could work within the confines of an existing franchise and still give us something special — uses the tools and resources that come with Marvel Studios to build out a movie that isn't just filled with action (and sometimes has a Bond-film vibe) but also brings the audience on an emotional journey about family and community.

We meet up with T'Challa (Chadwick Boseman) following the death of his father (which happened in "Captain America: Civil War") and his return to Wakanda to take his rightful place as king. Immediately, we are thrust into the beauty, technology, and heritage that is Wakanda, the African nation that Black Panther rules over and that is technologically advanced because of the use of a special material called Vibranium.

The fact that Wakanda is hidden has protected its people, but T’Challa knows that the technology they possess could help those outside its walls. Should he let his kingdom be more open to the outside world? It's something he ponders until he learns that Ulysses Klaue (Andy Serkis), now sporting an arm cannon since "Age of Ultron," is causing trouble with the Vibranium he possesses. When T'Challa investigates with his new and improved Black Panther suit, it's revealed that Klaue has teamed with Erik Killmonger (Michael B. Jordan), who has a shocking backstory related to T'Challa and his family that could affect everything T'Challa is trying to do.

Honestly, there are moments in this movie that get really deep. This is far from a Marvel movie with constant action. There's a solid story in "Black Panther" (written by Coogler and Joe Robert Cole), which may get tiresome for some audiences. But what it does is help with delving into the story arc of Killmonger, and it bolsters Jordan's standout villain performance.

Jordan plays a Killmonger fueled with hate and emptiness — we won't give away why — but he also delivers it with a swagger that's just a joy to watch. The movie takes off more in story and viewing enjoyment whenever Jordan is on-screen.

Perhaps the biggest strength of "Black Panther" is its character development. This is particularly true for T'Challa's sassy sister/tech wiz, Shuri (Letitia Wright), and the head of his royal guard, Okoye (Danai Gurira), who are major scene-stealers.

Lupita Nyong'o, Daniel Kaluuya, Martin Freeman, Forest Whitaker, and a small (but important) role for Sterling K. Brown round out a really strong ensemble.

And the movie isn’t all serious, just so you know.

There are a lot of lighthearted moments — from Shuri making fun of T'Challa's footwear, to Serkis' over-the-top antics as Klaue (honestly, it's nice to see Serkis get to perform on-screen once in a while in his own image and not in motion-capture form), to Martin Freeman as a CIA operative named Everett Ross who is used perfectly as the vessel for any soft-handed jokes about race (as he's the only white guy on Black Panther's team).

"Black Panther" opens in theaters Friday.

SEE ALSO: The 100 best movies on Amazon Prime right now

Join the conversation about this story »

NOW WATCH: Here's what might happen if North Korea launched a nuclear weapon